All pieces are made by people who are serving their sentences at the Caxias Prison or by people who have already been released and need temporary work.

We are a social enterprise owned by RESHAPE, a Portuguese NGO. By training and hiring inmates and former inmates, we are directly redistributing wealth and
responsibility. We want our artisans to be fully independent and integrated into society.

If you want to know more about our organization, you can check here .

Of course!

This is a job like any other, except that you must have a criminal record and need a second chance at life. We strive to meet the special needs of these individuals by being part of an NGO specializing in this community.

We don't discriminate based on gender, age, nationality, or criminal offense. We're looking for people motivated to change their lives and who need a little help navigating their transition to freedom.

If you wish to purchase a product that is out of stock, you can pre-order it by contacting us here or by activating the restock alert notification (on the relevant product page).

We love challenges! If you have a product idea, please contact us using the contact form .

If you'd like to purchase our products in large quantities, please send us an email or submit a form and we'll get in touch. We always strive to find the best solution for all parties involved.

You can contact us and we'll schedule a visit to our Atelier, located in Lisbon, so you can see the products in person before purchasing.

Another option is to visit one of our partners! You can see which one is closest to you here .

If you would like to become a reseller and would like to see some samples before ordering, please schedule a visit with us via email or the contact form provided.

Whenever you purchase a product and choose "Pick up in store" as the delivery method, you can pick up your order at our Atelier.

This is a place of business, not a store, so while we love visitors, we ask that you contact us if you would like to visit the store, unless you are picking up a purchase.

Yes, we can! When checking out, leave a message in the "Notes" box with your choice of gift. If you're purchasing for more than one person, please also include which items should be sent together. We'll include individual gift bags inside the box so you can gift more than one person.

We ship orders every Monday and Wednesday. Therefore, for domestic orders, it typically takes between 1 and 4 days, but sometimes it can take more than 7 days.

For international orders, we can't guarantee that you'll receive your order this quickly. Typically, delivery takes 4 to 14 days, depending on the country and carrier.

Yes! If you're unable to select your country during checkout, please email us using the contact form and we'll arrange shipping directly with you.

Shipping costs depend on the quantity of items purchased (weight) and the delivery address. This cost is calculated during checkout.

We also offer pickup at our atelier in Lisbon. Pickup is free and environmentally friendly!

Don't worry. Just send us an email or submit a request using the contact form , and we'll send you new products.

At Reshape, we have a Free Return Policy, which means that if you're not satisfied with your product, you have 30 days to contact us. You can then exchange it for another one or return it for a refund.

Visit our resale page and fill out the form. We'll contact you and send you pricing and resale terms.

We enjoy building close relationships with our partners. We want everyone who sells our products to feel our mission.

We're always looking for motivated people who want to do more! If this project excites you, please contact us and tell us why and how you'd like to help.

That's amazing! We love new ideas and new challenges. Whether it's a project that can help people in the prison community or one that could be adapted to our ceramics, send us your proposal or idea through the contact form and we'll get back to you as soon as possible.